Kneat Services
Consultancy, Implementation, Training and SupportKneat strives for excellence in all aspects of our business from research and development through to sales and support. Our primary goal is to ensure that our customers continuously get maximum value from our solutions. 1st class pre and post sale support is a mandatory part of the overall solution. We support our clients across the full spectrum of services from pre-sale consultancy to implementation, training and post-sale support.
Kneat works collaboratively with clients to:
- Ensure a structured cost effective implementation
- Implementation planning
- Analyze and support requirements generation
- Configuration Design
- Installation
- Configuration
- Verification support
- Procedures
- Training – administrators, users, trainers
- Helpdesk support for problem resolution
- Access to subject matter and technical experts
- Online secure portal to manage and track customer issues, bugs etc.
- Maintenance of the software release licensed by the customer
- Upgrades for future releases
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Contact Kneat Services Team
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